Knowledge overview

How knowledge — the material the AI reads and references — works

Knowledge is where you keep the material the AI reads to ground its answers. Register internal documents, URLs, and Notion pages, organize them into folders, and attach them to agents. Workspace-shared knowledge is managed on the “Knowledge” page in the “Configure” section of the sidebar.

Source types

Type	Description
Files	Uploaded PDFs, Office documents, text files, and more
URLs	Imported web pages (HTML / PDF / Atom / RSS)
Notion pages	Connect the Notion integration and paste a page URL to import

Where knowledge lives

Location	Where to manage it	Available to
Workspace shared	Sidebar > Configure > Knowledge	Every agent it is attached to
Agent-specific	The agent’s Knowledge tab	That agent only

Sync status

Registered sources go through an import (sync) process. Check their state via the status in the list.

Status	Meaning
Synced	Import is complete and the AI can reference it
Pending	Import is queued or in progress
Error	Import failed. Edit the source and retry

For URLs and Notion pages, use “Re-fetch” to pull in the latest content.

How the AI sees knowledge

• Knowledge attached to an agent is loaded automatically when a chat starts
• There is a limit on how many sources are auto-loaded. The AI can still search for and retrieve sources beyond the limit, so large libraries remain useful
• You can also reference a specific file or folder on the spot with [[ in the chat composer

Next steps

Add sources

Registering from files, URLs, and Notion

Organize with folders

Folder hierarchy, auto-sync, and the auto-load limit