Jinba Flow
Jinba App
Jinba ToolboxGeneral
How is Jinba App Neo different from the previous Jinba App?
How is Jinba App Neo different from the previous Jinba App?
Jinba App Neo is the next-generation platform that succeeds Jinba App. What’s new includes an agent-centric design (Skills, Connectors, and Knowledge attach directly to agents), AI execution in isolated session environments, continuous learning through Memory, and Skill management in the SKILL.md format.
Will data created during the Beta carry over to the official release?
Will data created during the Beta carry over to the official release?
Data from the Beta period is expected to carry over as a rule, but if there is a major change in the product, we may provide migration guidance. For important data, we recommend keeping the original files — such as knowledge sources — on your side as well.
Which AI models are used?
Which AI models are used?
Anthropic’s Claude family (Claude Opus 4.8 / Claude Sonnet 4.6 / Claude Haiku 4.5). You can choose a model per agent or as the workspace default. The model is fixed per chat and never changes mid-conversation.
Chat
Pressing Enter doesn't send my message
Pressing Enter doesn't send my message
This is by design. To avoid accidental sends when confirming Japanese input conversion, sending is
⌘ + Enter (Ctrl + Enter on Windows).Can I change the model or agent mid-chat?
Can I change the model or agent mid-chat?
No. The model and agent are fixed when the chat is created. To use a different model or agent, start a new chat.
Can I stop the AI while it's running?
Can I stop the AI while it's running?
Yes. Click the “Stop” button shown during a run to halt at any time. After stopping, you can keep sending follow-up instructions in the same chat.
I'm seeing a message that I've hit the usage limit
I'm seeing a message that I've hit the usage limit
You’ve reached the monthly usage allotted by your workspace’s plan. Wait for the reset date shown on screen, or talk to a workspace Owner about upgrading the plan.
Agents and Skills
If I delete an agent, do its chats disappear too?
If I delete an agent, do its chats disappear too?
No. Chats that were attached to the agent are not deleted — they remain in your history as standalone chats. However, the agent’s version history and audit log are deleted.
I've hit the Skill limit
I've hit the Skill limit
There is a limit on the number of Skills that can be attached to a single agent (this comes from the underlying Anthropic Managed Agents platform). Consider consolidating or cleaning up existing Skills, or deleting ones you no longer need.
Connections and Knowledge
The AI can't see my jinba-flow flows
The AI can't see my jinba-flow flows
Check two things: (1) the flow is published on the jinba-flow side, and (2) you’ve run “Re-sync” on the connection card. If it still doesn’t show up, verify that the connection’s API key is valid.
Can I connect an MCP server running locally?
Can I connect an MCP server running locally?
No. MCP servers need a public URL reachable from Anthropic’s cloud.
localhost and internal-network-only addresses cannot be used, and only the http-stream type is supported.The content of a URL I registered as knowledge is stale
The content of a URL I registered as knowledge is stale
URL sources keep a snapshot taken at registration time. Run “Re-fetch” on the source to update it to the latest content.
If I register a lot of knowledge, does all of it get loaded?
If I register a lot of knowledge, does all of it get loaded?
There is a limit on how many items are loaded automatically when a chat starts; anything beyond it gets a “Not auto-loaded” badge. That said, the AI can still retrieve those items via search when needed, so they’re worth registering.
Memory and privacy
There's information I don't want the AI to learn
There's information I don't want the AI to learn
Turn off “Learn from chats” under “Settings > Memory” to stop new writes. For content already remembered, edit or delete individual entries from the list, or erase everything with “Delete all.”
Can other people see my memory?
Can other people see my memory?
No. Your personal memory is yours alone. However, a shared agent’s “agent memory” is shared among everyone who uses that agent.
Are connector credentials passed to the AI?
Are connector credentials passed to the AI?
No. API keys and tokens are stored encrypted and are designed so the AI cannot access them.
Other
I found a bug / I have a feature request
I found a bug / I have a feature request
Send Beta feedback to contact@carnot.ai. Including a screenshot and the steps to reproduce makes investigation much smoother.