Skip to main content

​
What are Connectors

Connectors are features that connect Jinba App with external services. By using connectors in chat, AI can retrieve data from external services or perform operations.

​
How to Call Connectors

There are two ways to call connectors: explicit specification and implicit specification.

​
Explicit Specification (@connectorname)

When you want to use a specific connector, type @connectorname in your message. 
@Salesforce Please get this month's deals list
1

Type @

When you type @ in the message input field, a list of available connectors appears.
2

Select a Connector

Click the connector you want to use from the suggestion list, or type the connector name.
3

Enter Your Message

After the connector name, enter what you want to do.
4

Send

When you send the message, the specified connector will be used.

​
Implicit Specification (AI Auto-selection)

Even without explicitly specifying a connector, AI may automatically select an appropriate connector based on your question. 
Show me this month's deals list
In this case, AI automatically selects the Salesforce connector based on the keyword “deals” and retrieves the data.
With implicit specification, AI determines the best connector. If the intended connector is not selected, please specify it explicitly.

​
Using Multiple Connectors

You can specify multiple connectors in a single message. 
Please cross-reference the deal data from @Salesforce with the list in @Google Sheets

​
Connector Execution Results

When a connector is executed, its results are displayed in the chat.
  • Contents of retrieved data
  • Results of executed operations
  • Error messages if an error occurred

​
Checking Available Connectors

You can check currently available connectors in My Connectors. To add new connectors, use the Connector Management screen.

​
Troubleshooting

  • Check if the connector is installed in My Connectors
  • Verify the connector name spelling is correct
  • Check if the connector connection is valid
  • Verify you have the necessary permissions
  • Try re-authenticating the connection

Connector Management

Installing and managing connectors

My Connectors

Checking installed connectors