> ## Documentation Index
> Fetch the complete documentation index at: https://docs.jinba.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Core Concepts

> The basic concepts that make up Jinba App Neo

Jinba App Neo revolves around "agents," with several concepts working together around them. This page explains what each one does and how they relate.

## The big picture

```
Workspace
├── Agents (units of conversation)
│   ├── Skills (playbooks and instructions)
│   ├── Connectors (external service integrations)
│   ├── Knowledge (reference material)
│   └── Memory (what the AI learns from conversations)
├── Chats (agent-bound / ad-hoc)
└── Configure (shared pages for Skills, Knowledge, and Connectors)
```

## Agents

An **agent** is a conversation partner that bundles skills, connectors, and knowledge. Each agent has a model and a system prompt, and you can create multiple agents in a workspace and switch between them by purpose.

* Examples: "Sales Analyst," "Meeting Notes Writer," "Code Reviewer"
* Agents can be shared with members other than their creator ([Share an agent](/en/pages/jinba_app_neo/agents/sharing))
* You can also chat without specifying an agent (an **ad-hoc chat**)

<Note>
  Throughout this documentation, we use "agent" for the product entity you create and manage, and "AI" for the runtime that actually generates responses and performs work.
</Note>

## Skills

A **skill** is a playbook or set of instructions you want the AI to reuse. Skills are written in Markdown (SKILL.md format) and carry metadata: a name, a description, and allowed tools.

* Reuse routine know-how such as "How to create an invoice" or "Translation tone guide"
* Skills can live in two places: **workspace-shared** (available to every agent) and **agent-specific**
* During a chat, the AI may detect a procedure worth turning into a skill and suggest saving it

Details: [Skills](/en/pages/jinba_app_neo/skills/overview)

## Connectors

A **connector** is an integration with an external service that extends what the AI can do. Connectors provide tools via MCP (Model Context Protocol), an open standard.

* **Personal connectors** — Connect your own accounts for Gmail, Slack, Google Calendar, Notion, and more, and let the AI act on your behalf
* **jinba-flow connection** — Call published workflows as tools for the AI (one-click connect, call-only)
* **Custom MCP** — Register any MCP server, such as an internal system
* **AI operation** — Let the AI operate Jinba on your behalf (listing, creating, and running flows), with a one-time account-wide setting

Details: [Connectors](/en/pages/jinba_app_neo/connectors/overview)

## Knowledge

**Knowledge** is the reference material the AI grounds its answers in. You can register uploaded files, URLs, and Notion pages.

* Organize sources into folders, and even auto-sync an entire folder to an agent
* Registered sources are kept in sync; they are either loaded automatically when a chat starts, or retrieved by the AI through search

Details: [Knowledge](/en/pages/jinba_app_neo/knowledge/overview)

## Memory

**Memory** is where the AI stores what it learns through chat. There are two kinds:

| Type                | What is stored                                         | Who can see it                      |
| ------------------- | ------------------------------------------------------ | ----------------------------------- |
| **Personal memory** | Your preferences, business terminology, and background | Only you (invisible to other users) |
| **Agent memory**    | Procedures and caveats for that agent                  | Everyone who uses that agent        |

You can turn learning on or off, and view, edit, or delete stored memories at any time. Details: [Memory](/en/pages/jinba_app_neo/settings/memory)

## Workspaces and organizations

* A **workspace** is the unit that all your data — chats, agents, knowledge, and more — belongs to. Invite members to collaborate
* Workspaces belong to an **organization**. You can create multiple workspaces and switch between them with the switcher in the sidebar
* Members have one of two roles: **Owner** and **Member**. Administrative operations such as changing settings and managing members are restricted to owners

## Configure (shared resource pages)

The "**Configure**" section of the sidebar contains the **Skills / Knowledge / Connectors** pages, where you manage workspace-shared resources. Agents pull in the resources registered here as needed.

<Note>
  Agent-specific resources (skills or knowledge used by only one agent) are registered from that agent's detail page. They do not appear on the shared pages.
</Note>

## Models

Responses are generated by models from Anthropic's Claude family.

| Model             | Characteristics                                               |
| ----------------- | ------------------------------------------------------------- |
| Claude Opus 4.8   | Top of the line — for complex reasoning and agentic workflows |
| Claude Sonnet 4.6 | Balanced — the default for chat and most tasks                |
| Claude Haiku 4.5  | Fastest, lowest latency — for quick lookups and summaries     |

* The model is **fixed per chat**. To switch models mid-way, start a new chat
* You can set the model per agent. Ad-hoc chats use the workspace default model